The program can't start because api-ms-win-crt-stdio-l1-1.0.dll is missing...
THE INFORMATION IN THIS ARTICLE APPLIES TO:CuteFTP, v9.xSYMPTOMUpon upgrading, the following error is presented:The program can't start because api-ms-win-crt-stdio-l1-1.0.dll is missing from your...
View ArticleHow EFT can help with GDPR Complliance
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.x and laterDISCUSSIONThe European Commission established the GDPR to ensure that companies follow a set of security and privacy standards that help...
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Script error appears when opening help file
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT versions prior to 7.4.xSYMPTOMScript error appears when opening help file.WORKAROUNDA Google Analytics script was causing issues in some browsers; the...
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Using EFT Enterprise Cloud Object Storage Copy/Move with Google Cloud Storage
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.7 and laterDISCUSSIONThe procedure below describes using EFT Enterprise Cloud Object Storage Copy/Move or Download actions with Google Cloud...
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Enable Azure AD SSO with EFT Arcus and the Web Transfer Client
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT ArcusDISCUSSIONThis article describes how to enable Azure Active Directory Single Sign-on with EFT Arcus and the Web Transfer ClientPrerequisitesAzure...
View ArticleWhy does the help file or website page not displaying correctly in my browser?
THE INFORMATION IN THIS ARTICLE APPLIES TO:All products, all versionsQUESTIONWhy does the help file or website page not displaying correctly in my browser?ANSWEREvery browser—and browser version—has...
View ArticleUsing SSL/TLS termination at F5 Load Balancer
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFTâ„¢ version 7 and laterQUESTIONHow can I use SSL/TLS termination at F5 Load Balancer?ANSWERFor the Load Balancer to be used as a termination point for SSL,...
View ArticleHow does Insight see a Stop Action when determining success/failure of an...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT™ v7.1 and laterQUESTIONHow does Insight see a Stop action when determining success/failure of an Event Rule?ANSWERInsight treats a Stop action as a...
View ArticleEFT logging
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.7 and laterDISCUSSIONThe attached document provides an overview of logging available in EFT.For more information, refer to the EFT online help...
View ArticleEFT AD Site not in sync with AD domain controller
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Enterprise v 7.4.5.3 and laterEFT Enterprise v7.3.9.3 and later (in the 7.3 line)DISCUSSIONWhen the following registry setting is true, then users will...
View ArticleReplace incorrect characters with underscore (instead of URL-encoded string)
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Enterprise v 7.4.6 and laterDISCUSSIONSetting this to true will make the Cloud Download Action replace incorrect characters with underscore (instead of...
View ArticleDefer checking if a connection is allowed until the IP address is known from...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Enterprise v 7.4.6 and laterDISCUSSIONDefer checking if a connection is allowed until the IP address is known from the receipt of X-Forwarded headers....
View ArticlePerformance time accessing EFT is too long when accessing via FileZilla
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Enterprise v 7.4.6 and laterSYMPTOMPerformance times accessing EFT are too long (around 30 seconds) when accessing via FileZilla. WORKAROUNDPerformance...
View ArticleSpecify maximum number active CAPTCHAs
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Enterprise v 7.4.6 and laterDISCUSSIONSpecify maximum number active CAPTCHAs.HKEY_LOCAL_MACHINE\Software\WOW6432Node\GlobalSCAPE Inc.\EFT Server 7.4\Type:...
View ArticleSpecify maximum number of Cloud Monitor executor threads per EFT Site
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Enterprise v 7.4.6 and laterDISCUSSIONSpecify maximum number of Cloud Monitor executor threads per EFT...
View ArticleOverride number of DMZ Gateway connection retry attempts before next address...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Enterprise v 7.4.6 and laterDISCUSSIONOverride number of DMZ Gateway connection retry attempts before next address...
View ArticleThe program can't start because a DLL is missing from your computer
THE INFORMATION IN THIS ARTICLE APPLIES TO:CuteFTP, Windows version 9.x and laterSYMPTOMThe program can't start because a DLL is missing from your computer. WORKAROUNDThe problem is that the Visual C++...
View ArticleAdvanced Workflow Engine (AWE) Task Builder unable to launch
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.4.7 and laterSYMPTOMAdvanced Workflow Engine (AWE) Task Builder unable to launchWORKAROUNDClose and reopen the administration interface with the EFT...
View ArticleDo your knowledgebase and help articles use tracking cookies?
THE INFORMATION IN THIS ARTICLE APPLIES TO:All productsQUESTIONDo your knowledgebase and help articles use tracking cookies?ANSWERA "cookie" is a small text file that is stored on computers, tablets,...
View ArticleCan I turn on logging for specific event rules?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7 and laterQUESTIONCan I turn on logging for specific event rules?ANSWERYes. As explained in the logging.cfg file, you can enable logging for a specific...
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