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Triggers in EFT Folder Monitor rules will not work with Hitachi NAS devices
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsSYMPTOMHitachi Network-Attached Storage (HNAS) devices do not support file change notifications over the Server Message Block (SMB) protocol....
View ArticleCan EFT help me comply with HIPAA rules?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT™ version 7 and later QUESTIONCan EFT help me comply with HIPAA rules?ANSWERYes, EFT can address the HIPAA Technical Safeguards. The Administrative...
View ArticleClients uploading thousands of files/folders to EFT can be adversely affect...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.4 and laterSYMPTOMClients uploading thousands of files/folders to EFT can be adversely affect the performance and stability of the server. Low impact...
View ArticleWorkspace invitation sender's email address
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.3.7 and laterDISCUSSIONWhen inviting someone to a Workspace in EFT v7.3.7 and later, the invitee receives the email from the sender's address, rather...
View ArticleIgnore Modify date/time command in FTP/S and SFTP to prevent users from...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.3.7 and laterDISCUSSIONIn EFT v7.3.7, we added an option to disregard the "Modify Date/time" command in FTP/S and SFTP to prevent users from modifying...
View ArticlePrevent the password confirmation email from being sent when a user is not...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.3.7 and laterDISCUSSIONIn EFT 7.3.7, we added a registry setting to prevent the password confirmation email from being sent when a user is not...
View ArticleEFT server service randomly crashes after upgrading
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.3.5.4 and laterDISCUSSIONAfter upgrading from EFT v6.5 to EFT v7.3.5.4, a customer reported that the EFT server service would "randomly crash." Upon...
View ArticleAppend computer name to default log file for nodes
EFT v7.3 and laterDISCUSSIONWhen collecting log files for clusters, it is easy to mix up logs from the different nodes. You can manually rename a file, or a folder can be created for each node to hold...
View ArticleProtect against various forms of DDoS attacks in the Workspaces Drop-Off portal
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.2.4 and laterDISCUSSIONThe following registry settings are available for EFT to protect against various forms of DDoS attacks in the Workspaces...
View ArticleAfter the first 1000 IP address entries in the IP Access List in EFT, the IP...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v6.4 and later with DMZ GatewaySYMPTOMIn the IP Access List in EFT, any "banned" IP addresses beyond the first 1000 are not blocked when DMZ Gateway is...
View ArticleRegistry settings for HA server drain and coherence
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.2 and laterDISCUSSIONThe following registry settings are available for HA server drain and coherence:DrainingTimeoutSecsDraining timeout in seconds...
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Copy/Move action does not work correctly when custom credentials are used for...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsSYMPTOMCopy/Move action does not work correctly when custom credentials are used for Local transfers.RESOLUTIONIf you specify "Local (Local...
View ArticleSpecifying a Remote Agent template for a user account causes the selected...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.4.5.6SYMPTOMSpecifying a Remote Agent template (e.g., %AgentTemplate%Template) for a user account causes the selected user account to be removed from...
View ArticleCuteFTP can't start; missing DLL
THE INFORMATION IN THIS ARTICLE APPLIES TO:CuteFTP, v9.xSYMPTOM"The program can't start because api-ms-win-crt-stdio-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this...
View ArticleDMZ Gateway administration interface fails to launch on SuSe Linux
THE INFORMATION IN THIS ARTICLE APPLIES TO:DMZ Gateway, all versionsSYMPTOMThe DMZ Gateway administration interface fails to launch and displays a warning timeout of 90 seconds waiting for JVM to...
View ArticleTrying to connect to a remote server using SFTP with EFT and cannot list the...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versions DISCUSSIONTrying to connect to a remote server using SFTP with EFT and cannot list the folders; upload fails with message "Failed to...
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Bleichenbacher's ROBOT Vulnerability
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT and EFT Enterprise, all versionsDISCUSSIONThe "ROBOT Vulnerability" (CVE-2017-13099) is a serious vulnerability with SSL/TLS. "Bleichenbacher’s Oracle...
View ArticleEvent rules logged twice when Folder Monitor Event Rules reconnect after a...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsSYMPTOMEvent rules logged twice when Folder Monitor Event Rules reconnect after a failed health check.WORKAROUNDThe duplicate logs are...
View ArticleHow do I configure a firewall for MSMQ access in AWS?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT™, v7 and laterQUESTIONHow do I configure a firewall for MSMQ access in AWS?ANSWERPlease refer to the Microsoft Support article How to Configure a Firewall...
View ArticleIs EFT affected by the recent “Meltdown” and “Spectre” vulnerabilities?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT™ all versionsEFT ArcusQUESTIONIs EFT affected by the recent “Meltdown” and “Spectre” vulnerabilities? If exploited, can attackers gain access to protected...
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