THE INFORMATION IN THIS ARTICLE APPLIES TO:
- EFT, v7.4.13 and later
SYMPTOM
Authentication on IdP is slow, causing SAML to timeout when authenticating on EFT.
RESOLUTION
A registry option is available to override the default timeout setting:
HKEY_LOCAL_MACHINE\Software\WOW6432Node\GlobalSCAPE Inc.\EFT Server 7.4\
Type: DWORD
Value name: SAMLSSOMaximumRequestTimeoutInMs
Default Value: 5 minutes if not specified; otherwise, specify the time in milliseconds; maximum allowed is 4294967295 milliseconds (~71 minutes)
Cached: no
Backup/Restore: no